Job Title: Career Advisor
Are you looking for a challenging and rewarding career that allows you to make a real difference in people's lives? We are seeking an experienced Career Advisor to join our team, providing employment support services to individuals who are unemployed or underemployed.
About the Role:
We are looking for a highly motivated and organized individual with excellent communication skills to work as part of a dynamic team. As a Career Advisor, you will be responsible for delivering personalized employment support services to clients, helping them to achieve their goals and secure sustainable employment.
Key Responsibilities:
* Develop and manage robust case management plans for clients, identifying barriers to employment and developing tailored solutions to overcome these challenges.
* Use industry-leading assessment technology to identify client goals, ambitions, and barriers to employment, informing a structured personal progression plan agreed with the client.
* Provide coaching and mentoring to clients, including intensive job search support when the client is job ready.
* Maintain strong knowledge of the local labor market, staying up-to-date on current trends and job opportunities.
* Work closely with local and national specialist services to assist clients in their journey towards employment.
Requirements:
* A minimum of three years' experience working in a customer-focused, target-driven environment.
* Strong IT skills and experience using Microsoft Office and CRM systems.
* The ability to build rapport and work effectively with diverse individuals, both in person and over the phone.
* Experience delivering presentations in a group setting or public speaking.
* Strong prioritization and time management skills, with the ability to work efficiently in a fast-paced environment.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities to enhance your skills and career prospects.
* A supportive and dynamic team environment, committed to delivering high-quality services to our clients.