Quality Assurance Specialist
We are seeking a highly skilled Quality Assurance Specialist with fluency in Swedish and English to improve generative AI tools through human-led data annotation and content refinement.
Key Responsibilities:
* Monitor and develop quality standards to achieve excellence in data annotation
* Deliver training and support to Team Leaders on performance plans to drive operational success
* Analyse data to identify trends and recommend improvements to enhance quality systems
* Manage quality processes and support business operations projects to optimize efficiency
* Mentor auditors and provide feedback on tools and processes to ensure best practices
Required Skills and Qualifications:
* Fluent in Swedish and English (Proficiency in English C1+)
* Min. 1 Year Experience in content moderation, Trust & Safety, or QA (social media industry a plus)
* Strong communication, coaching, and analytical skills
* Confidence with Excel, reporting, and data analysis
* Adaptability, problem-solving mindset, and ability to thrive under pressure
Benefits of this Role:
This role offers the opportunity to work with a global tech leader and contribute to improving generative AI tools. As a Quality Assurance Specialist, you will play a critical role in enhancing quality systems and driving operational success.
About the Opportunity:
This is an excellent opportunity for individuals who are passionate about quality assurance and have a strong proficiency in Swedish and English. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting role.