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Senior professional services engineer

Portlaoise
Bluecube Technology Solutions - An Ekco Company
Service engineer
Posted: 17 October
Offer description

This website uses cookies to ensure you get the best experience.Ekco and our selected partners use cookies and similar technologies (together "cookies") that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.See our Cookie Policy to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking "Manage cookies" at the bottom of each website page.MailTechnical DeliveryPortlaoise, Cape Town - South AfricaSenior Professional Services Engineer Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in EuropeAbout Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in EuropeWe specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and back We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Ireland, Benelux, South Africa & Malaysia.The roleThe Professional Services Project Engineer is a critical role responsible for managing and delivering IT projects for both new and existing clients. This position requires the ability to schedule, manage, and ensure the completion of projects within budget and on time. The engineer will work in Azure data center environments as well as on premise infrastructures, ensuring that all projects meet high standards of accuracy and compliance while safeguarding client data and securityKey ResponsibilitiesWork closely with the professional services manager and team leads from other service delivery areas.Coordinate project schedules with project managers.Mentor and train other engineers.Prepare, schedule, scope, and coordinate projects with account managers.Design and build cloud-based infrastructures.Coordinate with clients and their third-party vendors.Ensure client data integrity and security during projects.Installation and configuration of client infrastructure.Produce detailed, clear, consistent, and timely documentation around project infrastructure and servicesKey RequirementsCommunication Skills: Strong oral and written communication skills in English; ability to present information clearly.Problem Solving: Ability to identify problems timely, information analysis, develop alternative solutions, and resolve issues early.Business Ethics: Treat people with respect; keep commitments; inspire trust; work with integrity; uphold organizational values.Team Building: Balance team and individual responsibilities; work well in group problem-solving situations.Analytical Skills: Use experience and logical reasoning to solve problems effectively.Education: College degree (three-year college or technical school) preferred in IT or related technical field.Experience: 5-7 years of experience in Microsoft Cloud Solutions, Azure & Office 365, project management, network administration, or Tier 3 support.IT Skills: Advanced knowledge of Microsoft Azure & Office 365 Extensive experience with Entra and Intune. Proficiency with IT hardware/software Knowledge of hypervisors like Microsoft Hyper-V & VMware Familiarity with server roles such as Active Directory, SQL, Remote Desktop Services Firewall installation/configuration; network switch installation/configurationBenefits/Perks Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice EkcOlympics - a global activity for fun Learning & development - Unlimited access to Pluralsight learning platform A lot of responsibilities & opportunities to grow (also internationally)Why Ekco Microsoft's 2023 Rising Star Security Partner of the year VMware & Veeam top partner status Ranked as 4th fastest growing technology company in the Deloitte Fast50 AwardsEkco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company valuesDepartment Technical Delivery Locations Portlaoise, Cape Town - South AfricaJob OpeningsLevel 2 Engineer Technical DeliveryWaterford - EkcoSOC Analyst Technical DeliveryKuala Lumpur - MalaysiaIncident Responder - Systems SME Technical DeliveryDublin - EkcoHybridMore jobsTechnical DeliveryPortlaoise, Cape Town - South AfricaSenior Professional Services Engineer Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in EuropeLoading application formJobsData & privacyEmployee loginCandidate Connect loginDutchApplicant tracking system by Teamtailor

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