The client is a specialist rental facility supplying technical equipment and services to film and television productions. The company specialises in video, RF, Network, DIT and comms, with a focus on supporting physical production by connecting people and technology. Their commitment to innovation, technical excellence, reliability and support has made them the leading specialist in their field. With locations in London, Dublin and Cardiff, they work across features, television and broadcast.
The Dublin office was established in 2021 and supports a wide range of productions shooting in Northern Ireland and the Republic of Ireland.
Brief Role Description
We are seeking a Regional Account Manager to become an integral part of the Dublin-based team. This exciting opportunity requires a self-motivated, focused and highly organised individual with excellent communication skills and a strong work ethic to help support many of the biggest feature film and TV productions based in Ireland.
An ability to multi-task, attention to detail and a positive can-do attitude is paramount. You will be proactive, personable and conscientious. This role will suit an individual with experience in managing daily operations in fast-paced office environments.
Role and Responsibilities
* Oversee daily operations to ensure efficiency, quality control, and cost-effectiveness across all activities
* Work closely with the Kit Room Technician to allocate resources and meet production deadlines
* General office administration, including but not limited to procurement of office supplies and groceries
* Liaise with the Regional Facilities Manager to arrange necessary work
* Manage production accounts, ensuring timely and professional communication across all channels
* Create and manage customer quotes while ensuring the availability of requested equipment
* Negotiate deals and ensure accurate completion of all relevant documentation
* Liaise with the Accounts team to address and resolve account-related queries
* Coordinate with internal departments to manage support requests, repairs, and logistic requirements. Build and maintain strong working relationships with customers and crew
* Research and update customer databases and asset management platforms. Prepare and send official company documentation as required
* Conduct client outreach and drive business development efforts
* Attending regular company online meetings. Represent the company at networking events
Candidate Requirements
* Proven experience managing daily operations in a fast-paced office or production environment
* Strong team coordination skills with the ability to manage workloads, multitask and cope with changing priorities, while meeting tight deadlines
* Excellent interpersonal skills, with the ability to build and maintain strong relationships and customer rapport
* Self-motivated and capable of working independently under pressure
* Positive, can-do attitude with a conscientious and dependable work ethic
* Proactive problem solver, able to identify and resolve issues by suggesting practical and effective long-term solutions
* Excellent verbal and written communication skills. Technically proficient with strong competency in MS Office suite – Outlook, Excel, Word
* Quick learner with the ability to adapt to new systems and processes efficiently, while being flexible and adaptable
* Highly organised with strong time management and prioritisation skills
* Ability to switch tasks at short notice to meet business needs as the company priorities often change unexpectedly
* Discreet and trustworthy with the ability to handle sensitive information related to film production
Desirable but not essential previous experience
* Apple OS with the ability to learn new programs quickl. Previous experience with CMS tools would be beneficial
* Interest in film
Working Conditions
* 42.5 hours per week, working shifts within our main hours of business of 8 am to 6 pm – with flexibility to work outside of these hours if required -Monday to Friday