Job Title: Supply Chain Operations Manager
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This role requires a highly skilled professional to oversee the daily activities of our warehouse team. The successful candidate will be responsible for ensuring that all customer orders are shipped on time and with accuracy.
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The ideal candidate will have strong knowledge of distribution centre operations and processes, as well as excellent leadership and people management skills. They will be able to provide hands-on supervision to staff, plan workloads, and meet Key Performance Indicator (KPI) metrics.
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We are looking for someone who is proactive, able to identify challenges and arrive at optimum solutions. A Bachelor's degree in Business, Supply Chain, Accounting, Finance or Economics is preferred.
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Responsibilities:
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* Provide hands-on supervision for staff to maximise productivity and accuracy in their job functions.
* Utilising weekly benchmark reports, performance posting, and goal setting to measure and communicate the results of performance to your team.
* Plan daily workloads to ensure all customer orders will be 100% shipped the same day.
* Support the standards with the warehouse team to drive a customer-focused environment.
* Supervises daily processes to ensure all KPI metrics are met or exceeded.
* Provide direction and assistance to the warehouse team by clarifying questions pertaining to job assignments and resolving issues.
* Meet all departmental expectations to effectively drive results.
* Assist in training, developing and managing of the warehouse team.
* Monitor and enhance individual performance through clearly defined expectations, training, coaching and mentoring to achieve desired results.
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Qualifications:
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* Strong Warehouse knowledge and business acumen.
* 2-4 years focus in Distribution Centre operations with Store, Direct to Consumer and Business to Business applications is desired.
* Experience using and implementing Warehouse Management Systems (WMS).
* Demonstrated competence in the use of Microsoft Operating Systems.
* Understanding Process Improvement/Six Sigma processes a plus.
* Strong proven leadership and people management skills essential.
* Ability to proactively identify challenges and arrive at optimum solutions to achieve success.
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Benefits:
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* A safe and healthy work environment.
* Compliance to all Health and Safety regulations and guidelines.
* Customer satisfaction.