OverviewJob DescriptionThe Contracts Manager is responsible for the operational and commercial management of a portfolio of projects. The role involves overseeing the lifecycle of various contracts from the point of pre-construction handover through to final completion and the end of the defects liability period. The Contracts Manager ensures that all projects are resourced effectively, risks are mitigated, and client relationships are maintained, acting as the primary point of escalation for project-related issues and ensuring the "as-sold" margin is protected or improved.ResponsibilitiesOperational Leadership: Lead the project delivery teams across a specific region or portfolio, ensuring all works align with the company’s operational standards.Resource Allocation: Manage and coordinate the deployment of Project Managers, site labour, and specialist subcontractors to ensure optimal productivity.Contractual Administration: Review and critique project progress against contract obligations (JCT/NEC), ensuring all notices, delays, and variations are formally documented.Commercial Oversight: Manage and coordinate monthly CVR (Cost Value Reconciliation) meetings with the Commercial team to track project spend and profitability.Risk Management: Identify, develop, and manage project-specific risks, implementing recovery plans for any projects falling behind programme or budget.Stakeholder Engagement: Arrange and chair high-level progress meetings with clients, consultants, and main contractors to ensure alignment and resolve disputes.Pre-Start Coordination: Lead the "Contract Launch" for new projects, ensuring the delivery team understands the scope, design, and commercial constraints.Safety Governance: Conduct regular site safety inspections and audits, ensuring 100% compliance with RAMS and CDM regulations.Reporting: Provide high-level internal progress reports to the Associate Director regarding portfolio performance, labour requirements, and financial forecasts.Quality Assurance: Oversee the commissioning and snagging process to ensure a smooth transition to the client’s facilities management team.Lessons Learned: Capture and document project-specific lessons learned to drive business-wide efficiency in future delivery.QualificationsExperience: Minimum 7+ years’ experience in a project management or contracts management role within the building services (M&E) sector.Education: HNC/HND or Degree in Building Services, Construction Management, or an Engineering discipline.Technical Knowledge: Strong understanding of Mechanical systems, installation sequences, and building regulations.Contractual Acumen: Proven experience in managing JCT and NEC contract forms, including the administration of extensions of time and loss/expense claims.Safety Leadership: Black CSCS Card and SMSTS certification are essential; NEBOSH is highly desirable.Communication: Exceptional interpersonal skills with the ability to manage diverse site teams and influence client stakeholders.Organisation: Strong ability to manage multiple projects simultaneously while maintaining a high level of attention to detail.TravelGiven the multi-site nature of the role, frequent travel to various project locations and regional offices is required; however, this would typically be expected to be around 50% to 60% of total working time on average.
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