Job Title: Front of House Operations Supervisor
The Front of House Operations Supervisor oversees the operational excellence and service delivery across all hotel departments. Key responsibilities include:
* Collaborating with senior staff to ensure seamless service delivery
* Maintaining high standards in cleanliness, safety, and guest satisfaction
* Liaising with hospitality management teams to optimize front-of-house operations
* Ensuring timely resolution of guest complaints and concerns
Suitable candidates will possess:
* Excellent communication and leadership skills
* Strong problem-solving abilities and attention to detail
* Familiarity with hotel operations and procedures