Overview
Join to apply for the Sales Executive role at Hodson Bay Hotel.
The Hodson Bay Hotel is part of the Hodson Bay Group, which includes four 4* hotels: Hodson Bay Hotel, Galway Bay Hotel, Sheraton Athlone Hotel & Hyatt Centric Hotel, Dublin. With over 700 employees from more than 50 countries, we are committed to fostering a positive, inclusive working environment where every team member plays a vital role in delivering outstanding guest experiences. Hodson Bay Hotel has been certified as a Great Place to Work and received the "Excellent Employer 2025" Award from Failte Ireland Employer Excellence.
Scope of the Role
The Sales Executive will support the hotel's revenue growth by managing the reactive sales pipeline and nurturing a portfolio of key accounts, while actively assisting the Sales Manager's efforts to drive proactive business development. This role will also contribute to the marketing process by briefing in hotel-specific needs and establishing a strong working relationship with the Group Marketing Team to ensure effective, on-brand promotional support. The ideal candidate is highly organized, commercially minded, and capable of balancing a fast-moving workload with strategic input.
Key Responsibilities
* Sales Strategy & Execution
o Support the Sales Manager in executing the hotel's annual sales strategy.
o Identify new business leads and participate in proactive outreach campaigns.
o Respond to inbound/reactive sales enquiries promptly and professionally, with a focus on conversion and pipeline hygiene.
* Reactive Pipeline & Key Account Management
o Manage the reactive sales funnel with timely follow-up, quality proposals, and CRM usage (Salesforce).
o Build and maintain relationships with a portfolio of corporate, MICE, group, and leisure clients to drive retention and repeat business.
o Deliver outstanding customer service by understanding client needs and tailoring proposals accordingly.
* Proactive Sales Support
o Assist the Sales Manager in researching new markets, identifying potential clients, and preparing pitch materials.
o Attend local networking events or trade shows as required to support proactive sales development.
* Marketing Collaboration
o Brief the Marketing team on assets and content required for Hodson Bay Hotel.
o Ensure sales activity aligns with promotional campaigns, brand guidelines, and digital content updates.
o Provide insights on client trends and feedback to inform targeted marketing initiatives.
* Reporting & CRM
o Maintain accurate client records, lead statuses, and communications using Salesforce.
o Provide regular reports on sales activity, account status, and market trends.
o Monitor performance against KPIs and contribute ideas for continuous improvement.
* Internal Collaboration
o Work closely with Reservations, Events, and Operations teams to ensure seamless service delivery for client bookings.
o Collaborate on group bookings, meetings, and events, acting as a client-facing liaison as needed.
What Success Looks Like
* Timely and accurate management of the reactive sales pipeline.
* High conversion rates from inbound enquiries.
* Growth and retention of key accounts.
* Effective support of proactive sales initiatives.
* Strong collaboration with Group Marketing, resulting in timely campaign delivery.
* Accurate CRM usage and data-driven reporting.
Key Skills & Competencies
* Sales Expertise: Proven ability to manage sales leads, close business, and meet revenue targets.
* Client Focus: Commitment to building long-term, value-driven relationships.
* Organization & Multitasking: Ability to manage multiple leads and priorities in a fast-paced environment.
* Marketing Alignment: Understanding of how sales and marketing work together to drive results.
* Communication: Strong verbal and written communication; confident in client-facing situations.
* Data Awareness: Comfortable with CRM systems, reporting tools, and performance metrics.
Qualifications & Expertise
* Bachelor's degree in Business, Hospitality, Marketing, or a related field.
* Minimum 2 years of experience in hotel or hospitality sales.
* Track record in handling both reactive and proactive sales activities.
* Familiarity with CRM systems (Salesforce is an advantage).
Work Environment
Flexibility required for occasional evening/weekend work depending on business needs. Occasional travel may be required for trade events or client meetings.
Why Work With Us?
* Certified Great Place to Work
* Failte Ireland Excellent Employer Award 2024
* Complimentary use of gym and pool
* 39-hour working week
* Free meals on duty
* On-site parking
* Hotel discounts across the Hodson Bay Group
* Recognition programmes (e.g. Manager of the Quarter)
* Career progression and development opportunities
We’re seeking a motivated, detail-driven sales professional who thrives on building relationships and supporting both day-to-day and strategic sales activity.
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