Overview
Location: Sofia, Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025
Launch Your Global Career in Tech: Use Your Irish Language Skills
Ready to transform your language skills into an exciting international career? Join our flagship team in Sofia, Bulgaria, as an Irish-speaking Solutions Consultant for the world's largest search engine. This is your unique opportunity to become the essential connection between cutting-edge technology and its Irish-speaking users, all while building a future in one of Europe\'s most dynamic cities.
We\'re looking for passionate communicators and problem-solvers to deliver world-class customer service. No tech background? No problem! Our elite training program will equip you with all the necessary expertise.
We Make Your Move Easy & Rewarding:
* Rent Support: Benefit from a dedicated monthly allowance to cover part of your living costs.
* Full Relocation Support: Financial support for flights, initial hotel accommodation, and dedicated assistance securing your long-term apartment in vibrant Sofia.
* Elite Benefits Package: Attractive salary, additional private health insurance, and access to 50+ benefits and services to enhance your lifestyle.
* Career Growth: Join the largest employer in Bulgaria\'s CX industry NYSE & TSX publicly traded company (TIXT) with outstanding development opportunities.
* Positive International Environment: Thrive in a diverse, supportive community with colleagues from around the world.
Your Mission
* Provide professional, multi-channel support (phone, email, chat), delivering exceptional service and achieving top customer satisfaction scores.
* Become an expert in advanced CRM software and ticketing systems to resolve customer inquiries efficiently.
* Troubleshoot issues, find innovative solutions, and explain complex concepts in simple terms.
* Collaborate with a global team to share knowledge and enhance our collective resources.
* Engage in continuous learning to stay ahead of product updates and industry trends.
What You Bring
* Full professional fluency in Irish and English.
* A customer-first attitude and a genuine desire to help people.
* Outstanding communication skills and the talent for making complex things simple.
* Natural problem-solving abilities and a knack for following structured processes.
* Adaptability, a fast learning curve, and grace under pressure.
* Most importantly: enthusiasm and a readiness to learn!
Ideal Candidate Profile
You are a motivated, collaborative team player who embraces new challenges. You are passionate about providing exceptional service and thrive in a positive, team-oriented environment where your growth and well-being are prioritized.
Apply
Is your perfect job waiting?
APPLY NOW to start your Bulgarian adventure!
About us: We are a publicly traded company (NYSE & TSX: TIXT) and the largest employer in the customer experience industry in Bulgaria. We design, build, and deliver next-generation digital services and AI solutions for the world\'s most iconic brands.
#J-18808-Ljbffr