Job Title: Interim Healthcare Commercial Lead (6-12mth Contract) Key Requirements of the Post The Interim Commercial Lead is responsible for driving short-term commercial performance and delivery over a defined 6-12 month period. The role focuses on accelerating referrals, improving conversion, strengthening stakeholder engagement, and embedding consistent commercial processes across the organisation. The postholder will work closely with the CEO, Director of Operations, and Finance Director to translate existing commercial priorities into clear, measurable actions and outcomes. This is a hands-on, delivery-focused role with accountability for execution rather than long-term strategy development. Key Tasks Commercial Performance Delivery * Deliver against agreed commercial priorities over the 6-12mth month period, including referral growth, conversion improvement, and activity levels. * Establish clear, measurable KPIs and track performance against agreed targets. * Identify performance gaps and implement corrective actions to improve outcomes. * Provide regular updates to the CEO and SLT on progress, risks, and opportunities. Marketing & Patient Growth Execution * Drive execution of marketing and campaign activity to support short-term patient growth. * Ensure effective use of CRM systems, marketing channels, and referral pathways to maximise conversion. * Work with internal teams to optimise existing marketing activity and improve return on investment. Stakeholder Engagement * Strengthen relationships with referrers, partners, and key stakeholders to support activity growth. * Identify immediate opportunities to improve referral pathways and engagement. * Support consistency in stakeholder communication and follow-up. Commercial Support to Operations (Non-Line Management) * Work closely with the Director of Operations to ensure commercial initiatives are aligned with operational capacity and delivery. * Provide commercial insight and direction to General Managers to support performance (no direct reporting responsibility). * Support implementation of commercial initiatives at hospital level. Data, Tracking & Reporting * Implement or optimise simple, clear tracking of commercial KPIs (e.g. referrals, conversion, utilisation). * Ensure accurate and consistent reporting across all sites. * Translate data into practical insights and actions for operational teams. Financial & Delivery Support * Work with the Finance Director to support pricing, activity planning, and revenue tracking. * Contribute to short-term planning and forecasting discussions. * Support delivery of existing business cases and commercial initiatives. Governance & Ways of Working * Ensure commercial activities are delivered in line with organisational policies and regulatory requirements. * Embed clear, consistent ways of working across commercial processes (e.g. reporting, tracking, accountability). * Escalate risks or issues impacting performance or delivery in a timely manner Key Skills & Competencies Qualifications * Degree in Business, Marketing, Healthcare Management, or equivalent relevant experience. Experience * Experience in a commercial, business development, or operational performance role. * Demonstrable experience delivering measurable performance outcomes in a service-based or multi-site environment. * Experience working with data, reporting, or performance tracking tools. * Experience working in healthcare is essential. Knowledge & Skills * Strong focus on delivery and achieving measurable outcomes. * Ability to work at pace and prioritise effectively within a defined timeframe. * Good stakeholder engagement and communication skills. * Strong analytical skills with the ability to interpret and act on data. * Practical, hands-on approach with a focus on implementation. Performance Measures * Improvement in referral volumes * Increase in conversion rates * Support for utilisation and activity growth * Delivery against defined 6-12month KPIs * Quality and consistency of performance reporting * Effectiveness of stakeholder engagement At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details. Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions. For more info see Benefits: Work From Home Bonus and Bens
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