AThe Role:
Warranty Administrator, DAF Distributors, Baldonnell, D22
Reporting : to the DAF Service Administration Manager
We are looking for an experienced administrator to join the DAF Service Department focussing on Warranty Administration.
Candidate Requirements
* At least 2 years experience working in a similar administrative role in the motor industry, preferably in a Service/ Warranty in a HGV environment
* Good attention to detail for recording all relevant details in documentation and systems.
* Excellent communication and organisation skills
* Highly flexible and organised with very good administrative skills
* Knowledge and experience of Dealer Management Systems, experience with Kerridge CDK a distinct advantage
Key Responsibilities
* Working with the Senior Warranty Administrator, you will be responsible for ensuring that warranty claims are processed in accordance with DAF & VDL requirements & timelines
* Verify warranty status of vehicles in response to customer requests
* Keeping a log of all claims submitted versus reimbursements received from the manufacturers
* Organising for Parts Returns or Disposal in line with brand requirements and retention periods.
* Warranty Literature review all warranty literature and ensure that requirements are communicated to staff internally and externally
* Prepare for and facilitate all warranty audits
* Ad-hoc cover of the service reception desk
* Assist with Service department administration, including invoicing and other duties as required
What's On Offer
* Fulltime permanent contract with a leading motor group in Ireland
* Competitive Salary
* 22 days paid annual leave
* Manufacturer Training
* Contributory Pension Plan
* Access to Benekit App, wellbeing, discounts and learning app
* Access to EAP including wellbeing app