IT Support Engineer Job Opportunity
We are seeking a highly skilled and motivated IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing top-quality service to end-users both remotely and onsite via help desk systems.
Key Responsibilities:
* Assist with common applications, operating systems, and basic network issues.
* Perform Active Directory user and group administration.
* Offer guidance and support for common software applications, including Microsoft Office and email clients.
Technical Requirements:">
We require the following skills:
Troubleshooting
System Administration – amend privileges / security permissions on server shares setup of new shared folders on existing shares
'How to' information requests including data security ICT policies Liaison with local national ICT teams Server Network management find root cause recurring issues Experience 3-5 years in an IT support role Any experience working cleanroom manufacturing environment plus Technical Skills Gx P Cybersecurity Data Integrity Essential compliance secure operations IT Infrastructure Platforms ISA S95 Architecture Solid understanding frameworks critical Comprehensive knowledge Including servers workstations Built storage platforms virtualization networks printers scanners handheld devices Endpoint Security Maintenance Familiarity antivirus solutions workstation patching technologies Backup Tools Enterprise-grade backup solutions Domain Connectivity Workstations qualified connect domain Directory Configuration Management Active Directory DNS configuration user permissions Modern Device Management Proficiency Azure Intune MDM SOTI Soft Skills Excellent communication interpersonal skills Strong problem-solving analytical abilities Ability work independently part team Customer-focused attitude commitment high-quality service Eagerness learn grow within role