Privileged Access Management (PAM) Specialist
Location: Dublin, IE
Description:
- Full Time Permanent position
- Hybrid role based in our City Centre offices
What we offer
We have embraced a hybrid working model for most of our positions, allowing for a balanced approach of working from home and the office.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension, and comprehensive Wellbeing initiatives.
Further details on our benefits package can be accessed here: Benefits
Role Overview
The European Technology department of Canada Life Group Services provides critical services that underpin daily operations and business growth. We deliver technology and connectivity for the day-to-day running of these businesses and protect against disruptive events.
We are looking for a candidate to join the Endpoint Security team as a Technical Specialist focused on Privileged Access Management (PAM) solutions. The Endpoint Security team reports to the Head of Security Operations, providing services to the European group of companies.
This role would suit a mid-level technologist with experience in privileged access management, who can operate independently on PAM processes and contribute to service planning.
What you will help us to achieve
This position supports the management, integration & operational support of Privileged Access Management technologies. Responsibilities include:
1. Providing daily operational administration of the PAM environment, independently handling routine technical issues.
2. Monitoring and responding to alerts generated by PAM solutions.
3. Delivering the PAM service in line with the strategic roadmap.
4. Assisting with configuration, deployment, and maintenance of PAM solution components.
5. Supporting version upgrades, patching, and maintenance of the environment.
6. Managing and executing routine change activities.
7. Participating in regular Disaster Recovery (DR) and Failover testing.
8. Contributing to automation opportunities within PAM operations.
9. Supporting team members and acting as a technical resource.
10. Maintaining quality documentation.
11. Collaborating with senior technical resources and other departments.
12. Participating in PAM forum meetings.
13. Adhering to risk management programs and security policies.
14. Supporting Audit and Governance requirements for PAM.
15. Participating in Critical Incident Response for major incidents.
What you will need to be successful in the role
The successful candidate should have:
1. Third level qualification in Information Security or IT, or equivalent experience.
2. At least five years' experience in an IT Security role, with hands-on experience in PAM or cybersecurity operations.
3. Working experience with PAM Solutions (e.g., CyberArk).
4. Good troubleshooting skills and ability to resolve technical issues independently.
5. Experience with Network and Endpoint Defence strategies.
6. Ability to collaborate with vendors and stakeholders.
7. Familiarity with scripting languages (e.g., PowerShell, Python).
8. Knowledge of information security and risk control frameworks.
9. Recognized certifications desired (e.g., Security +, CISSP).
Key Competencies
1. Problem Solving and Decision Making
2. Planning and Organising
3. Team Working & Cross Functional Collaboration
4. Innovation and Change
5. Drive for Results
About us
Canada Life Group is the top-level European holding company for the Great-West Lifeco Group's European insurance, reinsurance, and asset management companies, with operations in the UK, Ireland, Germany, and the Isle of Man.
European Technology supports the business strategy and collaboration of technology across all European divisions.
The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required, the Canada Life Recruitment Team will engage directly with suppliers.
Canada Life Group Services is proud to be an Equal Opportunities employer, promoting inclusion and growth.
If you require any accommodations during the recruitment process, please contact lifecareers@irishlife.ie.
CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.
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