GET TO KNOW US
Zadig and Voltaire, founded in 1997, is a luxury brand renowned for its use of premium materials such as cashmere, silk, and leather. The brand reimagines basics with a casual, rock-and-roll vibe, embodying a new form of luxury—chic, relaxed, and approachable. We seek an individual who is attentive, reliable, energetic, punctual, and knowledgeable about current fashion trends and styling clients.
KNOW THE ROLE
Our Brown Thomas Grafton Street store is looking for a full-time Sales Consultant to join our team on a permanent contract (37.5 hours per week).
Your main responsibilities include:
* Becoming a brand ambassador and embracing the Selling Ceremony
* Driving sales through exceptional customer service and effective sales techniques from start to close
* Meeting store KPIs and contributing to ZV objectives
* Building customer loyalty and managing customer relationships
* Communicating effectively and efficiently
* Gaining knowledge of the collection and iconic pieces of the brand
* Following company policies and procedures
* Maintaining stock replenishment, processing deliveries, and following up on stock transfers
* Ensuring the store environment reflects luxury standards, keeping the shop floor and stock room clean and tidy
* Adhering to health and safety guidelines
* Having at least 1 year of luxury fashion retail experience
KNOW WHAT WE'RE LOOKING FOR
* Someone who is attentive, energetic, approachable, punctual, and well-versed in current fashion trends and client styling
* Ability to welcome and assist customers throughout the sales process, focusing on delivering an exceptional customer experience
* Supportive of store management in fostering a creative and developmental environment for employees
KNOW HOW WE WORK
Experience is our business: We set the standard in service and experiential retail, ensuring our customers love their experience every time.
We Are More Than Shops: We create vibrant spaces where people socialize, discover, learn, and get inspired, enriching local communities.
We are Curators: Our curated range of products and services enhances the shopping experience, making everyday special for our customers.
We Care for Our People: We foster a culture of nurturing talent, creativity, and continuous learning to deliver outstanding customer service.
We Succeed by Working Sustainably: We are community-focused, committed to creating retail environments that are conscious, considerate, and profitable.
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