Job Type Full-Time Remote Work Option Hybrid Category Corporate Services Location Dublin City, County Dublin, Ireland Job Details Role Title: CRM Lead Role Location: Kilkenny Or Dublin We currently have a vacancy for a CRM Lead to join the Business Operations Team within Corporate Health Sales. The Business Operations Team are responsible for supporting the Corporate Sales and Acquisition teams and we use Salesforce as our CRM platform to manage this business. Complex Sales and retention processes are followed by the Corporate Sales teams in Salesforce ensuring they are optimized. This role is ideal for someone with Salesforce experience who is eager to grow their skills in CRM strategy, sales process optimization, and data-driven decision-making. Benefits: Hybrid working opportunities Health Insurance Performance related pay Company pension And many more Role Purpose Assist in the management and maintenance of the CRM system, ensuring data accuracy and integrity. Support the sales team by providing insights and reports on customer interactions and sales activities. Collaborate with the B2B marketing team to align CRM activities with marketing campaigns and initiatives. Provide training and support to sales team members on CRM best practices and usage. areas for improvement. Working with our IT department to deliver an agreed programme of changes and areas for improvement Prepare monthly and quarterly reports on key performance areas Ensuring all key business processes and procedures relevant to the sales teams are followed. Working on general support request cases from the corporate sales teams The successful candidates will have: 1-2 years of experience working with Salesforce (Sales Cloud preferred). Basic understanding of Corporate Sales Business would be an advantage. Strong analytical and problem-solving skills. Proficiency in MS Excel. Ability to plan and organise tasks on an ongoing basis Excellent communication & interpersonal skills APA Qualified Demonstrate alignment to the Vhi Values This is a CF3, CF4 & CF5 roles under the Central Bank's Fitness and Probity regime Vhi is an equal opportunities employer. Accessibility If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact Reasonable Accommodations Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. Please see our Vhi Careers page and LinkedIn page To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.