JOB SUMMARYThe Business Analyst is responsible for liaising with business teams in order to elicit, analyse, communicate and validate requirements for changes in business processes, policies and information systems.JOB DUTIESFollow the BA process outlined in the BA and STP team's charter and structure and support the other members of the teamProactively identify and act on STP opportunities to improve current processes to meet the changing requirements of the TA business, to improve efficiency and/or to reduce riskGain management support for these opportunities and help drive their implementationBuild STP knowledge and act as subject matter expert in systems and processes eg. Swift and NSCCDefining mappings & business rules to achieve compatibility between "as is" and "to be" modelsWorking with business representatives to understand requirements, scope and acceptance criteriaInterpretation of business needs and translation into application and operational requirements.Analyse and document business processesWalkthroughs of requirements with Business and Technology areasObtaining appropriate sign-offReporting of progress to Project ManagerEscalation of risks and issues to Project ManagerDevelop requirement specifications according to standard templates using natural languageWorking closely with developers and end users to ensure technical compatibility and user satisfactionProvision of the Application Support DocumentAssistance with & execution of User Acceptance Testing as requiredWriting User Manuals, Training Material and Application Support Documents as required.Ad-hoc Problem SolvingEnsure that specialist knowledge is kept current and disseminated as appropriate and be aware of possible future developments and trends.Project management of small initiatives may be required from time to time.Contribute to the evolution of the BA Charter/Methodology to industry best practice.Drive and Challenge Business Units on their assumptions of how they can execute business processesPotential management of BA staff - defining career path and goals on the PPR system and ensure all reports follow the BA process.Ensure direct reports documentation is created to the relevant standardInitial Analysis of Change RequestsProvide accurate BA estimates to PMO/PM where requestedKNOWLEDGE, SKILLS & EXPERIENCE REQUIRED - Business analysis experience in financial servicesWorking knowledge of Transfer Agency and Transfer Agency systemsKnowledge of STP process including swift expertise, NSCC knowledge and other areas that can improve STP within Transfer AgencyAbility to work across and become proficient in multiple systemsGood organisational skillsStrong attention to detailAbility to work to deadlinesStrong problem solving skillsExcellent communication, interaction and influencing skillsSelf-motivated, innovative and analyticalAbility to fully analyse and evaluate several potential alternatives to a given challenge and present the results to the appropriate stakeholders to enable a decision on the optimal solutionAbility to work well both as an individual and part of a teamExcellent verbal and written communication skillsAdvanced PC skills including MS Office: (Excel, Word, Power Point, Outlook, Visio)A proactive approach to problem solving, taking ownership of issues and having determination to follow things throughGood prioritisation and time managementAbility to clearly define requirements in significant details leaving no room for misinterpretationAbility to engage successfully in multiple initiatives simultaneouslyBusiness Analysis and requirements gathering skills and knowledge are essential for this role.Good understanding of User Acceptance Testing.End to end experience of project lifecyclePrevious experience of implementation of new applicationsBusiness Analysis qualification is desirableAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at Read our CEO StatementJob ID: R-784308