At The K Club, we are currently seeking an experienced Senior Reservations Agent to join our wonderful team,.A UNIQUE RESORTThe K Club is a truly captivating leisure destination tucked away in lush Irish countryside - yet on Dublin's doorstep.
We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
We're a 5 star destination which prides itself on having an incredible 5 star team to match.
Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.
The K Club is an industry trailblazer.
We welcome innovative thinking, bold ideas and insights garnered from your own experience.
We're certified as a Great Place to Work by our very own employees.
That's because our hardworking team members feel listened to, encouraged and appreciated.
If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.Here's how you'll bring the K Club's trailblazing vision to life:To manage the Resort Reservations mailbox Focus on Group Rooming Lists and Inputting all rooms whilst upsellingResponsible for training new staff on all systemsTo have full knowledge of the Resort Rate Structure, including the various packages on offerTo liaise directly with all hotel reservation enquiries, from quotation, to confirmation, to arrival To ensure that every effort is made to confirm all leisure and dining, transport requirements when guest is making reservation and again when confirming guests stay prior to their arrival.Ensures all reservations are entered correctly into the systemTo book room, dining, sap, golf, leisure and transport for guests To deal with our Tour Operators regarding bookings made and pre-payment required To complete weekly reports as required i.e.
arrival report, VIP report etc.
This is how we see you:Be highly motivated and driven to achieve targetsWill have excellent negotiation and decision making skillsWill possess excellent communication and organisational skillsWill have fluency in English, both oral and writtenWill be flexible in their working hoursKnowledge of Opera is desirable What's on offer?The K Club is certified as a Great Place to WorkA monthly service charge paymentStaff transport to and from work outside public transport hours within the local areaOngoing investment in your personal development with access to internal and external training programmesFantastic opportunities to progress your careerMonthly recognition programmeEmployee Assistance ProgrammeSocial eventsUniform Meals while on dutyDiscounts on stays at the resort and on Food & Beverage for you and your family and friendsLife AssuranceData Retention Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.Kind regards,The Human Resources TeamThe K Club