Fundraising Operations Supervisor - Ireland (1952)
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* Salary: €39,500 per annum
* Location: Liscarroll
* Country: Republic of Ireland
* Area: Ireland
* Vacancy Type: Fixed Term Contract
* Full or Part Time: Full Time
The Donkey Sanctuary is an international animal welfare organisation dedicated to caring for donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve their lives daily through understanding, collaboration, and support.
We are seeking a proactive and professional individual to join our fundraising team in Ireland as a Fundraising Operations Supervisor. You will oversee daily team operations, ensuring excellent supporter care and the effective implementation of fundraising and marketing processes to grow our supporter base.
About You
* Higher Certificate in a relevant field or equivalent work experience
* Experience working with supporter or customer data
* Familiarity with CRM systems
* Experience delivering excellent customer service and managing supporter enquiries
* Strong organizational skills to manage multiple projects under deadlines
* Experience managing teams, providing motivation, coaching, and mentoring
* Valid driver’s license
About The Role
Your main duties will include:
* Working closely with the EU Fundraising Manager to supervise and support the team
* Managing team objectives and individual performance
* Overseeing external supplier relationships and contracts
* Delivering excellent supporter care and developing engagement strategies
* Maintaining accurate CRM records, ensuring compliance, and timely correspondence
* Regularly reviewing and training users on fundraising systems
What We Offer
This is a full-time, 12-month fixed-term contract based at our Knockardbane, County Cork location, working 39 hours/week, Monday to Friday.
Benefits
* Competitive pension
* Life assurance
* 31 days holiday (rising to 34 with service)
* Wellbeing team, Pilates and Yoga classes, long service awards
* Healthshield plan (medical expense reimbursement, discounts, 24/7 GP and counseling)
* Free parking
Closing date for applications: Sunday 13 July 2025.
The Donkey Sanctuary is a Disability Confident Employer and committed to safeguarding vulnerable groups. Applicants may undergo DBS checks where required. The Guaranteed interview scheme is available for UK candidates with disabilities.
Please submit your application in your own words, avoiding AI-generated content, as applications deemed not to be your own work may not be shortlisted.
Documents: IRE_Fundraising Operations Supervisor.pdf (239.00 KB)
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