Do you have the drive and ambition to work within International Organisations across multiple sectors as an administrative professional? Due to continued expansion, we are seeking to recruit a Control Room Operator to join our leadership and support team based in our Cork branch office.Position Details;Location: CorkSchedule: Weekdays and Weekends/ NightsRole Type: Permanent - Non HybridWhy join our team;Equal Opportunities; We are an equal opportunities employer committed to fostering a diverse and inclusive workplace where individuals of all backgrounds, experiences, and perspectives are welcomed and valued. We believe that diversity enriches our work environment, promotes innovation, and enhances our ability to deliver exceptional results. Our commitment was recently recognised having been awarded Diversity, Equity & Inclusion company of the year.Recognition; As part of our team, you'll experience a culture that values recognition and strives to create a workplace where your hard work and accomplishments are acknowledged. We believe in fostering an atmosphere of appreciation, where each team member is empowered to excel and contribute to our shared goals. Recognition awards and feedback will become a normal part of your day to day.Benefits; Embark on a career journey, where we believe in not only setting industry standards but surpassing them when it comes to employee benefits and well-being. As a pioneer in our field, we take pride in offering industry-leading benefits that go beyond the ordinary, ensuring our team members enjoy a fulfilling and rewarding professional experience, These include but are not limited to;Sponsored membership to industry associationsOpportunity to grow and develop your skillsEmployee Assistance ProgramClear progression plans / opportunitiesExternally certified training (QQI & Above)Flexible working schedulesWeekly salary paymentEmployee recognition schemeBike to work schemeSavings schemeResponsibilities;Incident Management & EscalationOperational DeploymentPatrol Response & DispatchEmployee MonitoringAssisting the Management team on administration tasksManaging and maintaining company operational platformsManaging workload effectivelyCommunicating with employees & clientsMaintaining, updating and retrieving data held on the company's platformsPreparing Operational & Clients ReportsAnswering and forwarding telephone calls.Supporting various company departmentsRole Requirements;Minimum 6 months industry experienceEnglish communication (Oral & Written) - Minimum B2Valid work permit / visa (If Applicable)Basic IT SkillsGeneral Requirements;Ability to conduct a shift based roster scheduleAvailability for both weekdays & weekends shift scheduleExcellent communication skillsAbility to work off own initiativeFull EU Driving Licence