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Client:
Workday Limited
Location:
Dublin, Ireland
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fd257896a12a
Job Views:
5
Posted:
30.06.2025
Expiry Date:
14.08.2025
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Job Description:
About the Role
The Principal Implementation Consultant (PIC) position is an integral part to our Professional Services Organization, which delivers Contract Intelligence and Workflow solutions to our customers. This includes six key areas of focus:
Demonstrates product expertise in the CLM or Business App platform
Provides top-quality service engagements for large or strategic customers or other accounts, serving as the lead process analyst, technical architect, and/or advisor to customers
Follows PS implementation standards and methodology
Validates, gathers, and assesses complex solutions to make thoughtful and required appropriate recommendations to the customer
Gains proficiency in the configuration and integration of solutions Initiates, suggests, and helps create repeatable business processes and artifacts for scaling the organization.
Major Responsibilities/Activities
The PIC is responsible for delivering CLM or Business App solutions to customers. This position is responsible for developing high expertise across the CLM or Business App platform.
Solution Deployment (85%)
Collaborates closely with the Project Manager to successfully deliver projects
Ensures alignment between customer’s business and technical architecture with their CLM or Business App solution
Lead end-to-end solution design discussions accounting for integration points between CLM and other business application platforms (e.g. SAP Ariba, Salesforce).
Validate/gather functional and technical requirements and produce solution design
Create core project documentation and achieve customer sign-off on requirements and user stories, solution design and architecture, and other project artifacts.
Delivers technical implementation activities from post-sale to support transition for PS engagements as required for key customers and to load balance with the rest of the team
Follows implementation methodology and standards
Execute project plan tasks associated with engagements
Maintains an average of 70% utilization for billable projects
Identifies engagement-related problem areas and solves the issues in a proactive manner
Periodically may assist the Customer Support team in troubleshooting and resolving post-production solution issues
Provide technical training and reusable project artifacts for internal or external resources to promote implementation scalability as needed
Uphold CLM or Business App’s core values and be maniacally focused on delivering successful projects that set customers up for high-value contracting journeys
Participate in pre-sales opportunities to scope and pitch SOWs
Administration (5%)
Maintains accurate and timely submission of timesheets, expense reports, and project-related forms
Maintains regular internal communications with the project team, team lead, and manager
Provides feedback and updates to internal processes through internal documentation Follows standard department processes
Training (10%)
Continues to stay abreast of technology through internal training, lab development, and industry-standard training/certifications
About You
Basic Qualifications
7+ years of external consulting experience in business process analysis and requirements generation, solution design and configuration, and SaaS project delivery that include custom API-based integrations
4+ years of experience in CLM, Contract Intelligence (AI). Expertise with Salesforce, SAP Ariba, Coupa, and other CLM solutions is a large plus. Ability to demonstrate knowledge of architecture, API, and data and process flows.
3+ years of experience scoping and selling SOWs
Other Qualifications
A recognized degree in computer science, legal (JD), business administration
Practitioner in legal operations, contract management and administration, commercial contract management and administration
Strong understanding of how business requirements are gathered, analyzed, documented, and translated into technical specifications.
Strong understanding of taking technical specifications and configuring/implementing them into a solution.
Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
Business Skills Capable of working on or leading a team through a fast-paced and complex project
Excellent verbal and written business communication skills, including escalation management and information presentation
Strong follow-through, ownership & responsibility on tasks assigned
Effective time management and maintaining flexibility
Multi-lingual fluency advantageous (English + Spanish, French, German)
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