Cork, County Cork, Ireland Company: Bitrecruit Client / Employer: Occupop
Posted: 20.05.2026
Job reference: e0179d7c5119ede9b9ac9a8456920aba
Job Information
Location: Cork, County Cork, Ireland
Client / Employer: Occupop
Job reference: e0179d7c5119ede9b9ac9a8456920aba
Listing type: Basic
EU work permit required: No
Posted: 20.05.2026
Expiry: 04.07.2026
Job Specification
We are looking for an exceptional Patient Coordinator to carry out administrative duties and to provide a professional and friendly atmosphere for our patients in our Cork location. Understanding the importance of thorough follow‑up communications and delivering on set targets. This role will require communication across various social channels, email and over the phone and flexibility. This position will be 4 days a week. Weekends and evenings.
Key Responsibilities
Diary Management: Scheduling appointments, assisting patients with all queries via phone, messages and email, and back‑filling any cancellation with our patient priority list.
Patient Communication: Calls, maintenance of messages and email inboxes. Delivery of 5‑star Customer Service: Welcoming patients, checking in, ensuring patients have a comfortable, safe and enjoyable visit and assisting them in checking‑out. Listening to patients with concerns and assisting them in resolving them.
Team Support: The clinic always strives to ensure that team member absence is covered and there is flexibility with annual leave so on occasion you may be asked to cover an alternative location, expenses are covered such as travel and accommodation where necessary.
Ordering: Ensuring your clinic is kept clean and is well stocked including completion of stocktaker's and provision of order requirements to your manager.
Policies: Upholding and adhering to all policies and procedures including all implemented safety measures around health wearing of PPE, team relations and GDPR.
AD‑HOC: All duties around the opening and closing of your clinic. Completion of all reasonable tasks that are assigned.
Skills / Attributes
Positive, enthusiastic and friendly attitude.
Reliable and trustworthy.
Passion for helping and connecting with people to build trust and a good rapport.
Ability to plan and manage time effectively and a drive to reach targets and goals.
Proven ability to prioritise and multi‑task within a fast‑paced environment.
Strong organisational skills.
Confident to communicate in a professional manner.
Being able to adapt to change.
Job Type
Part‑time, following a 6 month probationary period. 2 days a week (Saturday, rotating between Friday and Saturday). 4 days a week weekends and evenings (as applicable).
Experience
Customer Service: 3+ years. Clinic experience would be an advantage. Experience with KPIs desirable.
Education
Leaving Certificate. Medical admin/dental nursing qualification an advantage.
What we offer
Training on our sales process, systems and treatments.
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