Alliance Medical is recruiting a Medical Administrator for our radiology team in Wilton, Cork. This role brings you into a high‑performing, compassionate environment where you’ll support vital diagnostic imaging services.
Contract: Full‑time, Permanent
Working hours: 37.5 hrs per week
Shifts: 7:30 am–8:30 pm, Monday to Saturday (shift variations)
Key Responsibilities
* Schedule and confirm radiology appointments with sensitivity and precision
* Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
* Handle incoming and outgoing phone calls and manage appointment‑related queries
* Accurately update patient records and internal booking systems
* Work closely with radiology and clinical staff to ensure smooth day‑to‑day operations
* Provide consistent, compassionate support to patients and their families throughout their visit
* Assist radiographers and act as a chaperone when required for patients and clinicians’ benefit
* Provide reassurance to patients by clearly explaining the nature of an examination
Key Requirements
* Strong communication and interpersonal skills
* Previous experience in medical administration or a healthcare setting
* A calm, caring nature
* High attention to detail and accuracy under pressure
* Flexible and adaptable team player
* Background in customer service is a plus
Benefits
* Employee Assistance Programme
* Wellbeing and mental health initiatives
* Competitive salary
* Family‑friendly working arrangements
* 25 annual leave days (plus 2 company days)
* Health insurance
* Paid maternity leave
* Wedding day leave
* Maternity leave coaching
* Paid sick leave
* Fertility leave
* Pregnancy loss leave
* Excellent pension scheme
* Educational assistance
* Professional development & ongoing training
To apply, complete the application process on our careers page. Click the Apply button below to Login/Register.
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