We are seeking a proactive and detail-oriented HR professional to support the successful implementation and rollout of a new HR Information System (HRIS). This role will bridge the gap between HR operations, technology teams, and end users—ensuring that HR processes are accurately captured, data is clean, managers are trained and employees experience a smooth transition to the new system.
The ideal candidate will have strong generalist HR knowledge, be data driven, have excellent organisational skills, and the ability to manage multiple priorities in a fast-paced project environment.
Key Requirements:
* 3–5 years of experience in HR generalist or HR operations roles
* Strong understanding of HR processes (e.g., onboarding, employee records, benefits, performance, payroll interface)
* Experience supporting an HRIS implementation, upgrade, or major process change
* Project coordination or change management experience
* Excellent attention to detail and ability to work with sensitive employee data
* Strong communication and stakeholder management skills
* Proficiency with HR systems or HRIS tools (e.g., Workday, SuccessFactors, Oracle, BambooHR, etc.)
* Intermediate to advanced Excel skills for data validation and reporting
Key Attributes
* Collaborative, adaptable, and solution-oriented
* Data orientated mindset
* Strong analytical and problem-solving skills
* Comfortable working with ambiguity and evolving project requirements
* Highly organised and able to manage multiple tasks to deadlines
Key Responsibilities:
System Implementation Support
* Assist with the configuration, testing, and deployment of the new HR system in partnership with the HRIS project team and vendor
* Participate in system testing (UAT), identifying and tracking issues, and verifying that HR processes function as intended
* Partner with key stakeholders to complete requirements documentation in accordance with project schedule
* Support data migration activities, including data cleansing, validation, and reconciliation
* Review existing HR processes and documentation to ensure alignment with the new system's capabilities
* Provide feedback on system usability and contribute to improvements in workflows and user experience
* Support on HRIS integration with other Collen applications/solutions e.g. Payroll/ ERP system
* Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach
Change Management & Communication
* Support communication and change management efforts related to the system rollout
* Help prepare training materials, user guides, and FAQs for employees and managers
* Provide hands-on assistance to HR team members, managers and employees during the transition period
HR Operations Support
* Maintain confidentiality and data integrity across all HR records
* Support day-to-day HR operations as needed during the system transition (e.g., onboarding, employee data updates, reporting)
* Provides technical support, troubleshooting, and guidance to HRIS users.