Overview
Showroom Host - ZuCar Limerick
Dublin Rd, Newcastle, Limerick
Due to on-going growth, we are recruiting for an experienced and professional full-time Showroom Host to join our team at ZuCar Limerick.
ZuCar is a part of Joe Duffy Group, Ireland's leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands.
In May 2023, Joe Duffy Group was announced as Ireland's 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.
Job Description
At ZuCar our Customer Host works hard, finds creative solutions, and creates excellent visitor experiences.
They must be an excellent communicator with an eye for attention to detail and must support our business to ensure our customers and visitors gain the highest level of customer experience throughout their visit.
Duties and Responsibilities
* Facilitate the full meet & greet whilst being organised and proactive to ensure both our customers and visitors have an individual experience in line with their expectations.
* Ensure the prompt and efficient answering of all incoming telephone calls.
* Contribute fully within the team, ensuring the right environment is maintained.
* Encourage rapport building with customers who are waiting and ensure they are not left unattended for long periods of time.
* Welcome customers and visitors to the showroom in a warm, prompt, efficient and professional manner while providing hospitality as required (tea/coffee/water etc).
* Oversee the operations within the Reception Department and bring any problems or situations which affect the smooth running of the business to the attention of a Senior Manager.
* Maintain good working relationships with management and colleagues to facilitate the achievement of the company’s goals.
* Assist with showroom preparation including merchandise and displays.
* Support the Management team with ad-hoc administration.
* Maintain professional standards of personal and dealership presentation and ensure the Reception area and Coffee Lounge are clean, tidy and presentable at all times, as outlined by Company Policy.
* Ensure all catering supplies for the Lounge area are in stock, fresh, well presented and accessible to customers.
* Take full responsibility for all associated tasks to ensure an efficient operation within the Reception and department.
* Notify a Manager of any breakdown or damage to equipment.
* Action any reasonable request by the management team.
* Uphold the company’s health and safety policy.
* Comply with company legislation as set out in the conditions of employment.
Contact/Information
For more information, please contact
Skills
Reception, Customer Service, Premium
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