Job Overview:
As a seasoned Technical Support Manager, you will lead a global team of managers and engineers in driving customer adoption of Red Hat's Managed Cloud Services. Your strategic direction and operational strategies will shape the customer experience, ensuring seamless integration with Amazon AWS, Google Cloud Platform, IBM Cloud, and Microsoft Azure.
Main Responsibilities:
* Staff, manage, and develop a diverse team with expertise in cloud and open source technologies.
* Partner cross-functionally to establish go-to-market strategies for Cloud Services offerings.
* Foster open collaboration through global workflows to provide world-class support.