Experienced Team Leader sought to manage and inspire teams in fast-paced customer-facing environments.
This is a great opportunity to join a dynamic organization where innovation, agility, and excellence drive success.
Key Responsibilities:
1. Mentor, coach, and celebrate team member success while effectively managing performance.
2. Act quickly on customer feedback to ensure exceptional service delivery.
3. Create a positive work environment by listening to and acting on colleague input.
4. Ensure the store operates safely and legally at all times.
5. Support and coach team leaders and sales advisors to deliver seamless operations.
6. Drive flawless execution of launches, events, and campaigns.
7. Ensure compliance with established processes, policies, and guidelines.
8. Manage the full employee lifecycle from recruitment to development.
* Performance reviews, return-to-work procedures, and absence meetings.
About the Role:
* Proven experience in managing and developing teams in retail or customer-facing sectors.
* Leads by example, inspiring teams to perform at their best.
* Strategically focused on customer satisfaction and commercial growth.