RGP is seeking aCollections Managerto join its consulting team on a12-month contract. The ideal candidate will bring strong experience incollections management, invoicing, and operationswithin alarge, multinational organisation.KEY DELIVERABLESExecute hands-on collections activities with a focus on action and outcomes rather than process design.Manage a dedicated portfolio of premium, high-value external customers.Conduct timely payment follow-ups and ensure invoices are paid in full and on schedule.Prepare and send customer account statements.Resolve disputes, billing discrepancies, and related customer issues promptly.Collaborate effectively with cross-functional internal teams to support customer needs.Provide high-touch support and manage escalations for premium customers.EXPERIENCE REQUIREDDemonstrated experience working with premium or high-value customer accounts.Background in a Payments Center, Customer Operations, or similar environment.Fluent proficiency in French or German .Proven track record of success in collections.WE OFFERVariety of workplace arrangements including hybrid, remote, onsite.Compensation commensurate with Consultant qualifications, experience, and other factors including geographic location, market, and operational factors.An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.WHAT WE DOAs a next-generation human capital firm, we connect the best talent in the market to execute transformation and high-value projects for our global clients—solving problems in the areas of Business Transformation, Governance, Risk and Compliance, and Technology and Digital Innovation.Our unique consulting model allows you the radical flexibility and control you demand in the "Now of Work," enabling you to define your career path based on your expertise, passion, desire to travel, work environment and life stage. At RGP, diversity, equity and inclusion are critical underpinnings of our shared values. We recognize diversity as a strength that is cultivated through our culture, our people, and our business.Learn more about thehumans of RGPandhow we support our people.EQUAL OPPORTUNITY EMPLOYER: RGP is proud to be an Equal Opportunity Employer and is deeply invested in the success of our clients, 3rd parties and our colleagues.Direct applications only, no agencies will be accepted. Please note, due to the high volume of applications, only successful applicants will be contacted.