Job Title: Charity Shop Manager
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About the Role:
We are seeking a highly motivated and experienced Charity Shop Manager to lead our team of volunteers and drive sales in our new charity shop in Galway city. The successful candidate will have excellent leadership skills, be able to create vibrant displays and manage daily operations with ease.
Key Responsibilities:
* Manage the day-to-day operations of the shop, including incoming donations, volunteers, stock management and merchandising
* Recruit, lead, train and motivate volunteers to be ambassadors for COPE Galway while creating a positive and welcoming shop environment
* Deliver great customer service and create engaging social media content
* Maintain accurate financial records and prepare regular reports
* Ensure compliance with health and safety regulations and other legal requirements
Requirements:
* Previous experience in retail management, preferably in a charity shop or other non-profit setting
* Excellent problem solving skills, the ability to adapt flexibly along with a can-do attitude
* Exceptional leadership skills with the ability to inspire and lead a diverse team of volunteers
* A passion for the mission and values of COPE Galway
* Enthusiasm for sustainability and the circular economy, with a genuine commitment to eco-friendly practices
Benefits:
* Three year fixed term contract
* 24 days annual leave
* Training in Trauma Informed Practice
* Access to our Employee Assistance Programme
* Employee benefits such as special rate at gyms
* Bike to work scheme
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Our Ideal Candidate:
Has a high level of initiative, adaptability and creativity
Is passionate about making a difference in their local community, sustainable shopping and driving a circular economy while empowering volunteers
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