Junior Shipping Clerk - Customer Service Location: Dublin Contract: Full-time, 12-month fixed-term contract (Maternity Cover) Salary: €36,000 - €40,000 (DOE) About the Role We are currently recruiting for a Junior Shipping Clerk to join a leading global organisation within the shipping and logistics industry. This is an excellent opportunity for a motivated and customer-focused individual to gain valuable experience within a well-established international company. This role is ideal for someone who is enthusiastic, organised, and interested in building a long-term career in shipping and logistics. You will play a key role in supporting customer service operations while gaining exposure to import/export documentation and shipping coordination. Key Responsibilities Acting as a main point of contact for customer queries Coordinating import and export documentation Supporting vessel loading and discharge processes Assisting with customs clearance and inland transport arrangements Processing invoices and payments Supporting sales coordination and key account activities Managing customer bookings Preparing and handling shipping documentation About You Strong customer service and communication skills Comfortable handling calls and dealing with clients Highly organised with good attention to detail Able to work effectively under pressure Reliable with excellent time management Positive, proactive, and self-motivated attitude Interest in the shipping/logistics industry Proficient in Microsoft Office and general computer systems Requirements Minimum 1 year's experience in sales or sales administration At least 2 years' administration experience Full right to work in Ireland (no sponsorship available) Full clean driver's licence (desirable) Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: Customer Service & Communication Administration Shipping Documentation Logistics Coordination Logistics Coordination
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