Job Title: Senior Conference Coordinator
Department: Hospitality & Events
Reports to: Executive Manager
Location: Galway, Ireland
As a Senior Conference Coordinator, you will be responsible for enhancing revenue and maximizing yield across conferences, events, banqueting, room hire, and F&B services.
You will be the key liaison from enquiry to execution, ensuring seamless, high-quality experiences for our clients while supporting the wider hospitality team to achieve targets.
Key Responsibilities:
* Manage and coordinate a variety of events including conferences, meetings, weddings, exhibitions, private dining, and product launches.
* Respond promptly to enquiries and follow up on leads to convert business.
* Build and nurture strong relationships with clients to encourage repeat and referral business.
* Generate and distribute detailed function sheets to relevant departments, ensuring accuracy and clarity.
* Issue contracts and quotations in a timely and professional manner.
* Conduct pre- and post-event client meetings and site inspections.
* Work closely with the Sales team to analyse booking trends, denied business, and identify new opportunities.
* Ensure all administrative tasks are completed efficiently including billing, credit arrangements, contracts, and client correspondence.
* Liaise with the Reservations team to stay informed on rates and availability.
* Promote a proactive, sales-driven culture within the hotel.
* Support the Executive Manager with ad-hoc projects and departmental tasks as needed.
Requirements:
* Proven experience in hospitality sales and event coordination.
* Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
* Excellent communication skills written, verbal, and interpersonal.
* A collaborative, team-focused attitude.
* Proficiency in Opera and other hotel management systems.
* Sharp attention to detail and a passion for precision.
* Adaptability and resourcefulness in problem-solving.
* A confident, professional approach with both clients and internal teams.
Why Work With Us?
* Be part of a dynamic, high-performing team where your ideas and dedication make a real impact.
* We value innovation, collaboration, and attention to detail and we love celebrating success.