We are seeking a highly organised and customer oriented Events & Catering Manager to lead and enhance all aspects of a bespoke catering services and events company. This role is responsible for managing event bookings, coordinating catering orders, overseeing payment processes, supporting menu development, and driving sales growth with both existing and prospective clients.
Responsibilities:
* Build and maintain strong relationships with catering clients, providing excellent customer service and following up post-event to ensure satisfaction and encourage repeat business.
* Manage all catering and event inquiries, bookings, and logistics from initial contact through to execution.
* Support the Sales Team by generating new leads, upselling to existing clients, and assisting in the creation of customised and seasonal catering packages.
* Coordinate with Finance on order accuracy, payments, invoicing, and sales reporting..
* Monitor customer preferences and market trends to provide feedback that enhances catering offerings and service quality.
* Supervise and train catering team members to maintain efficient, high-quality operations.
About you:
* Experience in events management, catering, hospitality, or sales, preferably a combination.
* Strong organizational and multitasking skills.
* Excellent communication and customer service abilities.
* An ability to provide exceptional hospitality.
* Proficiency in Microsoft Office and ideally order management software.
* Familiarity with invoicing.
* Ability to work under pressure and meet deadlines
For more information on this role call
Location:
Dublin
Salary:
Competitive
Job Ref:
9503PL