Night Administrator
Monart 5 Star Destination Spa Hotel have a vacancy for a night time administrator. We are looking for an enthusiastic and motivated individual to join our Front Office Team, the hours required to work are 11pm-7.30am over 4 to 5 nights per week.
The ideal candidate must be capable of performing in a challenging role that requires perfectionist levels of guest service and excellent communication and interpersonal skills. The successful candidate would have previous experience within 4/5 star hotels or a call centre/ admin role. Applicants must be available to work 4/5 nights per week.
Requirements:
* 1 years experience in an office/call centre environment preferable
* Proven commitment to excellent phone manner
* Track record of working independently and without supervision
* Proven ability to remain calm and courteous in demanding situations and a fast-paced environment
* Excellent organisational skills with the ability to prioritise duties and deal with a multitude of tasks
* Good administration skills and a working knowledge of hotel booking systems would be preferable
* Strong attention to detail in administrative duties
Main Responsibilities:
* To process all reservations requests/emails in accordance with company procedures
* To carry out duties in accordance with the company procedures
* To ensure accurate and up to date information is available on all items posted on the house account
* To update and maintain internet booking engines
* To maintain all files in a systematic and organised manner
* Assist night porter when required
This is an excellent opportunity to come work with an exciting team with the opportunity for professional growth and development.
Benefits include:
* Opportunity to work in an established 5 Star Hotel
* Flexible Working Hours
* Onsite parking
* Staff discounts
* Employee recognition awards
* Meals provided
* Excellent career development
Job Types: Full-time, Part-time, Permanent
Benefits:
* Bike to work scheme
* Employee assistance program
* Employee discount
* Flexitime
* Food allowance
* On-site parking
Application question(s):
* Are you currently eligible to work in Ireland
* Do you have relevant experience outlined in Advertisement
Work Location: In person