Customer Service Agent At The City Bin Company.The primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments.Responsibilities IncludeDelivering the highest levels of care to customer satisfactionProviding accurate and timely responses to all queriesEffectively interacting with other members of the teamAnswering the phones in a timely mannerTaking orders and allocating to Weight soft systemAny other duties as requiredPersonSpecificationExcellent telephone mannerExcellent customer service skillsGood Knowledge of Dublin/Leinster areas an advantage.Excellent interpersonal and communication (verbal, phone & written) skillsExcellent attention to detail skillsProven strong interpersonal and team-working abilitiesKey Skills RequiredCommunicationCustomer FocusInitiativeProfessionalismDiligencePlanning/OrganisationWorking with peopleSkillsCustomer Skills Customer Focus Telephone Skills