Job Title: Clearance Operations Manager
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* The Clearance Operations Manager will play a pivotal role in the growth and development of our Customs Clearance Department. This individual will be responsible for supervising a team of data entry specialists, ensuring they complete tasks efficiently and effectively.
* As part of this team, you will act as a point of escalation for issues within the department, providing constructive feedback and coaching to team members. You will also be responsible for onboarding and training new staff, delegating declaration assignments in a timely and fair manner.
* Another key responsibility is reviewing processes and procedures to maximize efficiency and eliminate duplication. You will design, document, and implement new processes, manage and implement customer authorizations, and ensure correct clearance procedures are followed.
* Additionally, you will develop intimate knowledge of specific customer requirements to ensure effective and efficient delivery of tasks. You will support the Clearance Manager in delegating daily tasks, fairly and equally amongst team members.