Overview
Benefit is growing, and we are looking for a fearless Full-time Counter Manager who is passionate about making real connections in Boots Galway!
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re looking for, Gorgeous!
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under luxury group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, we’re now in 59 countries with over 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We work smart & laugh hard. Sound like you? You’ve come to the right place!
We’re proof that premium brands don’t have to be serious. We focus on transforming customers into better versions of themselves while having a ton of fun.
It’s about looking good and staying positive—every customer you approach will see you as the face of our brand. You’ll love doing makeovers with our best-selling products, and they’ll love you for making them look amazing.
Responsibilities
The Counter Manager is responsible for achieving retail objectives in store. By leading your team and setting a great example, you will maximize sales opportunities and ensure the team provides excellent customer service and shopping experiences.
Duties include:
* Management: Motivating staff, delegating roles, meeting sales targets, and maintaining high customer service standards.
* Sales Goals: Achieving counter and service sales targets through delegation, customer connections, product demonstrations, beauty/brow services, and booking appointments.
* Brow Services: Waxing, Tinting, and Tweezing to ensure customer satisfaction and repeat bookings. Full training will be provided to become a Brow Expert!
* Teamwork: Conducting daily team meetings, communicating effectively, and recognizing positive work to keep the team motivated and target-focused.
* Promotion & Events: Creating in-store and external events, including new product launches and charity events, to build business.
* Stock Management: Keeping the counter stocked and reporting concerns promptly.
* Communication: Maintaining open communication with store/department managers and area managers.
* Administration: Completing all necessary administrative tasks regularly and assisting with area manager admin when needed.
* Staff Rota: Preparing fair staff schedules monthly.
* Hygiene & Housekeeping: Ensuring the counter and displays are clean and hygienic at all times.
Qualifications
Counter Managers may need to work weekends, late nights, and bank holidays alongside regular shifts.
Benefit offers opportunities for growth and values diversity. If you’re proactive and problem-solving, this role could be perfect for you.
Our mission is “To build a beauty community for all. Dedicated to doing good and feeling good.” We celebrate differences and encourage everyone to be authentic.
We use video interviews in our recruitment process. If you need additional flexibility, please contact careersatbenefit@benefitcosmetics.com.
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