Position OverviewThe Tech Analyst will play a key role within PIL's Technology team, supporting the CTO in driving technical strategy, maintaining high-performance systems, and ensuring our crypto-asset infrastructure remains secure, compliant, and scalable. This role is ideal for someone with strong analytical capabilities, a deep interest in blockchain/crypto technologies, and the ability to translate technical insights into actionable recommendations.Key ResponsibilitiesAnalyse system performance, platform usage patterns, and operational data to identify optimisation opportunities.Evaluate existing tools and processes, recommending improvements aligned with the CTO's strategic roadmap.Assist in designing, documenting, and refining technical architectures and workflows.Monitor platform health, service uptime, and critical processes, escalating issues as needed. First-round identification, classification and handling of various system alarms.Support the implementation of new features, integrations, and infrastructure changes.Conduct root-cause analysis on incidents and contribute to post-incident review documentation.Build visual dashboards to analyze platform usage patterns, system performance metrics, and operational data, identifying weaknesses in operational resilience.Regularly prepare and submit ICT operations reports and Risk Indicators (KRI) reports to support annual ICT risk reviews submitted to management and regulatory bodies (CBI).Work with compliance, risk, and security teams to ensure adherence to regulatory requirements such as AML/CTF, MiCAR, GDPR, and cybersecurity guidelines.Assist in implementing and reviewing security controls, audit logs, and system-access procedures.Support the CTO in managing technology projects, including timelines, vendor coordination, and cross-team communication.Prepare technical briefs, reports, dashboards, and documentation for internal and regulatory use.Act as a liaison between technical and non-technical teams, translating complex concepts into clear insights.Qualifications and ExperienceBachelor's degree in Computer Science, Information Systems, Engineering, or a related field.3 years of experience in a technical, data, or systems analysis role.Strong understanding of blockchain fundamentals, crypto-asset platforms, wallets, and custody technologies.Has experience using BI tools such as Apache Superset for data visualization and report generation.Experience with SQL, APIs, and basic scripting (Python, Bash, or similar).Solid grasp of cybersecurity principles and best practices.Strong analytical, problem-solving, and communication skills.What We Offer at PionewA competitive salary and benefits packageOpportunity to work in an innovative and growing sector with a focus on secure, compliant digital asset solutionsA supportive environment with opportunities for career progressionThe chance to play a critical role in shaping the risk management framework of a regulated VASP in IrelandIf you are an experienced compliance professional with a passion for innovation and regulatory excellence, and meet the requirements for PCF approval, we would love to hear from you. Please submit your CV and a cover letter outlining your qualifications and experience.Pionew Ireland Limited is an Equal Opportunities Employer.