Job Overview
We are seeking a highly organised and customer-focused professional to join our team in the Tipperary region.
About the Role:
This is an excellent opportunity for someone who enjoys a fast-paced, hands-on role where no two days are the same. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities while providing exceptional support to the service team and customers.
* Schedule service appointments and coordinate field technician workloads;
* Communicate with customers regarding service status, delays, or updates;
* Process job cards, service reports, and invoices in a timely and accurate manner;
* Order and track parts required for service jobs, ensuring timely availability;
* Maintain accurate service records and documentation using internal systems;
* Liaise between service, sales, and parts departments to ensure seamless workflow;
* Provide administrative support to the Service Manager and technicians;
* Ensure excellent customer service is delivered at all times.
Requirements:
* Previous experience in a service or administrative role (automotive/machinery sector preferred);
* Strong organisational and communication skills;
* Comfortable working with service software and Microsoft Office;
* Ability to multitask and prioritise in a busy work environment;
* Customer-focused with a friendly, professional approach;
* Knowledge of agricultural or construction machinery is a strong advantage.
What We Offer:
* Competitive salary (dependent on experience);
* Permanent, full-time position;
* Monday - Friday regular working hours;
* Career growth potential;
* Supportive and experienced team environment;
* On-site parking;
* Exposure to a well-respected brand in a dynamic industry.
Your Skills:
* Proactive problem-solving;
* Exceptional attention to detail;
* Excellent communication and interpersonal skills;
* Able to work under pressure and meet deadlines;
* Familiarity with service software and Microsoft Office applications.