We are recognised as a quality partner to large organisations for telecoms, civils, utilities, facilities and technical services.
Join our Team
Our mission is to be the go-to global partner for critical infrastructure design, build and Maintenance operations
We will achieve this through being a growth focused, technically skilled and agile company with a highly motivated, high performing workforce underpinned by our commitment to our core values and the highest safety standards everyday.
Serving our Customers and communities is at the heart of everything we do.
About Secto Services
We are recognised as a quality partner to large organisations for telecoms, civils, utilities, facilities and technical services.
Job Purpose
Delivering quality projects that are on time and budget are critical to Secto’s performance. The purpose of this role is to deliver projects within the telecoms industry, from an ‘end to end’ perspective – i.e. both the business and technical components. Projects must be delivered to specification in accordance with agreed company standards.
Duties and Responsibilities
Working with the delivery organisation to identify, prioritise and initiate improvements to achieve specific business objectives.
Identify and resolve with Build/ArcGIS Teams issues arising from Ribbon Handover
Monitor 4 DA QC Asset Dashboards for daily (Defect) Quality Form Submissions and inform Build Team immediately of new submissions.
Compile Asset Quantities and QC Asset dashboard figures into weekly quality slides PowerPoints.
Setup weekly review meeting with DA Manager/FLM’s to discuss and progress open Quality Defect issues in weekly quality slides.
Present DA Weekly Quality Slides in Quality meeting with NBI and take away actions.
Identify Quality Improvements each week creating a Problem Definition for each and submit to Quality Manager for review.
Activity work on 3 ongoing improvements per week with minimum 2 next up improvements identified.
Ongoing quality control checks on completed work to ensure customer specifications are being met.
QC’ing/Analysing of Assets must be witnessed at start of work day until last half hour of each day to provide clarity on spread of QC resource over different Client/DA contracts.
Business Priority every day is to QC all unanalyzed Assets/Blockage RFI’s on all responsible Client DA’s and Maps and then continue with other work thereafter.
Submission of work hrs time logged against relevant Client/DA in Geopal must match times of QC edit record in ArcGIS/Survey123.
Responsible for collecting, analysing, and summarising data, to reduce risk, and improve the probability of successfully delivering expected business results.
Focus effort of improvement on order of Ribbon Handover schedule
Weekly performance summary of QC per DA
Weekly review of Active Improvements with Quality Manager
Visiting customers and staff locally on site as required
Minimum 1 Site visit required in 4 week cycle.
Site visit plan to be discussed with Quality Manager and outcome reviewed after visit.
Further onsite visits required for project improvement/data gathering, staff coaching approved with notice and reason provided to Quality Manager.
Requirements
Minimum 3 years telecoms experience across design/construction/quality roles
Customer centric
Commitment to continuous improvement a must
Knowledge of FTTx construction methodologies and specifications
Financial awareness around the effects of every decision made daily.
Working knowledge of GIS systems, ideally ArcGIS.
Strong PC skills, particularly MS office suite. (Specifically, strong excel experience is a must)
Strong team working ethos.
Very good English language skills
Presentable appearance.
Secto Services is an Equal Opportunities Employer
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