Job Title: IT Operations Lead
As a seasoned IT professional, you will be responsible for managing multiple service providers to ensure seamless delivery of high-quality services.
The ideal candidate will have expertise in vendor management, escalation handling, and performance oversight.
A degree in IT or Computer Science is highly desirable, as well as ITIL certification.
In this role, you will contribute to a culture of excellence and continuous improvement, driving a seamless user experience across multiple locations.
Key Responsibilities:
* Manage multiple IT service providers to ensure delivery of high-quality services.
* Enforce Service Level Agreements (SLAs) and drive a culture of excellence and continuous improvement.
* Contribute to a seamless user experience by ensuring consistent uptime across multiple locations.
Requirements:
* 5-10 years' experience in IT Operations with expertise in vendor management, escalation handling, performance oversight, and more.
* Desirable: degree in IT or Computer Science, ITIL certification.
Benefits:
* Excellent benefits, including health and pension.
* Dynamic work environment alongside highly skilled professionals.
Our team is committed to excellence, innovation, and teamwork. If you are passionate about delivering exceptional results and contributing to a positive work environment, we encourage you to apply.