Join the Team at Kilronan Castle Estate & Spa
Are you passionate about hospitality and delivering unforgettable guest experiences?
Kilronan Castle Estate & Spa is currently seeking a professional, welcoming, and service-focused Hotel Receptionist to join our Front Office team.
This is a full-time position with rotating shift work across weekdays, weekends, and evenings.
About Us:
Set on a magnificent 40-acre estate in County Roscommon, Kilronan Castle is one of Ireland's most luxurious castle hotels. We take pride in offering our guests a unique blend of historic charm, refined elegance, and world-class service.
Key Responsibilities:
* Greet and check-in/check-out guests with warmth and efficiency.
* Assist with guest enquiries, reservations, and requests — in person, by phone, and via email.
* Maintain accurate guest records and process payments.
* Ensure every guest interaction reflects the high standards of Kilronan Castle.
* Liaise with all departments to ensure seamless guest experiences.
The Ideal Candidate Will Have:
* A genuine passion for hospitality and guest care.
* Excellent communication and interpersonal skills.
* Strong organizational abilities and attention to detail.
* The ability to multitask and remain composed under pressure.
* A professional appearance and manner at all times.
* Prior experience in a hotel reception or front office role is a distinct advantage.
Why Join Kilronan Castle?
* Career development with CPD opportunities.
* Complimentary meals on duty.
* Employee discounts for our Spa & Leisure Centre.
* Access to the OIH Member Discount programme.
* Employee Assistance Programme (EAP).
Job Type: Full-time
Pay: €13.50-€14.50 per hour
Ability to commute/relocate:
* Roscommon: reliably commute or plan to relocate before starting work (required)
Work Location: In person