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German-speaking tier 2 tech care specialist

Cork
Amazon
German speaker
Posted: 2 May
Offer description

Amazon in Cork is seeking a Tier 2 Technical Care Associate who speaks German and French to provide top-notch technical support for Amazon Leo, an initiative aimed at improving global broadband access through satellite technology. The ideal candidate will possess excellent customer service skills, technical curiosity, and the ability to work flexible hours, including weekends. This role involves handling customer escalations, offering detailed support, and working with a dynamic team to resolve complex technical issues. Join Amazon's mission to close the digital divide.
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