Receptionist/Treatment Coordinator Opportunity
Location: 14 Ballymoney Road, Ballymena, BT43 5BY.
Hours: Full‑time and part‑time hours available. Working hours between 8:00 am and 7:00 pm; clinical days Monday to Saturday. Final working arrangements discussed at interview stage.
About Us
Smiles Dental Care is part of a well‑established dental group with over 100 surgeries across 35 practices throughout Northern Ireland and the North West of England. We offer a full range of treatments, including general dentistry, NHS services, aligners, implants, restorative dentistry, and cosmetic treatments.
Key Responsibilities
Greeting patients and providing a professional, welcoming experience
Booking and managing appointments, and supporting daily reception duties
Managing patient records accurately
Responding to phone, email, and in‑person enquiries
Ensuring smooth day‑to‑day practice operations
Supporting patients through treatment consultations
Explaining treatment options, costs, and processes clearly
Assisting with payment plans and finance applications
Assisting with deposits, private treatment payments, and finance systems
Supporting marketing activities, promotions, and open days
Working closely with the clinical and administrative teams
What We’re Looking For
Minimum 1 year working in a dental practice
Dental nursing experience is a bonus but not essential
Confident, approachable, and patient‑focused communication skills
Comfortable using dental or medical software systems and Microsoft Office
Desirable knowledge of implants, cosmetic dentistry, and aligners
Positive, reliable, and committed to delivering an excellent patient experience
What We Offer
Competitive salary, dependent on experience
Growth and progression: training, development, and future career opportunities
Performance incentives: bonus opportunities linked to private patient treatment uptake
Modern working environment: digitally equipped practice with up‑to‑date systems
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