Lead Food and Beverage Operations
Job Description
We are seeking an experienced Senior Food and Beverage Manager to lead the development of our food and beverage operations. The ideal candidate will have a strong background in managing teams, budgets, and inventory control.
Responsibilities:
1. Oversee daily operations across all food and beverage areas.
2. Ensure strict adherence to cash handling procedures and accurate till reconciliations.
3. Manage departmental payroll costs and promote upselling and on-selling to maximize revenue opportunities.
4. Forecast weekly sales, labor, and overheads; investigate variances and take corrective action.
5. Maintain exceptional food quality and presentation, and ensure all beverages meet the highest standards.
6. Collaborate with the Head Chef to maintain high service standards across all food and beverage areas.
7. Order beverages and coffee products through approved suppliers using relevant systems.
8. Coordinate monthly inventory counts with third-party stocktakers.
9. Ensure proper storage and temperature control of all beverage inventory.
10. Manage returns of kegs and glass bottles with suppliers.
11. Confirm deliveries and request credit notes as needed.
12. Track beverage waste and implement strategies to reduce loss.
13. Ambience and Guest Experience:
* Maintain appropriate sound, lighting, and temperature to match business levels and enhance guest comfort.
14. Staff Performance and Development:
* Build and maintain a high-performing team-oriented culture.
* Recruit, train, and onboard new staff members effectively.
* Coach and support staff during shifts to uphold service standards.
* Identify gaps in SOPs and implement improvements.
15. Communication and Team Coordination:
* Communicate reservation and event requirements to ensure exceptional guest experiences.
* Keep staff informed of any procedural updates or changes.
* Represent the business professionally in all interactions with guests, suppliers, and colleagues.
16. Compliance and Safety:
* Ensure compliance with health and safety, food safety (HACCP), and hygiene standards.
* Maintain adherence to all relevant legal regulations including licensing, employment, and public health.
* Oversee the safety of staff, guests, and property at all times.
Required Skills and Qualifications
Essential Qualifications and Experience:
* Proven track record in a senior food and beverage leadership role, ideally in a hotel or high-volume venue.
* Excellent leadership, interpersonal, and communication skills.
* Strong financial acumen in budgeting, payroll, and inventory control.
* Organised, proactive, and solutions-focused.
Preferred Skills:
* Familiarity with inventory management software.
* In-depth knowledge of wine, spirits, and cocktail service.
* Experience implementing HACCP and maintaining high food safety standards.
* Skilled in staff training and development.
Benefits
Be part of a vibrant and professional team in a fabulous location where your leadership makes a real impact. Join us in delivering extraordinary hospitality and growing a dynamic food and beverage operation.