Whether in our kitchens, dining rooms, event venues, accommodation or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge.We achieve this only through the excellence, innovation and passion of our team members.
Fota Island Resort are currently recruiting for an Accommodation Manager to manage and lead our renowned accommodation team.
Why work with us?
Company Risk Scheme
Company Funded Educational Programs
Wellness Program
Employee Assist Program
Bike To Work Scheme
Service Awards
Staff Appreciation Events
Discount on Dining options of up to 50%
Reduction on accommodation for family and friends
Discount for Spa treatments and products
Use of Health Clubs
Staff Dining Facilities
Staff Parking
What We Are Looking For
Previous experience in managing a hotel Accommodation department
Working knowledge of Opera cloud PMS or equivalent
Excellent Customer Service and Communication Skills and the ability to influence change
Previous experience with KPIs, budgets, forecasting
Extensive experience in managing a high-performance team including staff training, knowledge and skills, grooming, customer service and room etiquette
Experience with report writing, e-mailing, compiling rosters and training plans, basic payroll administration, Labour Cost Management and ordering,
Strong leadership skills to effectively manage and motivate the team to achieve a high level of performance and customer service
Excellent Interpersonal skills
Fluent English
Excellent Grooming and Presentation
3rd level Hospitality Diploma or equivalentdesirable but not essential
Responsibilities
To co-ordinate the efficient running of the Accommodation department, ensuring guest care and comfort are delivered
Manage budgets, forecasts and operating costs within the accommodation department
Manage the team ensuring standards are in place
Ensure Procedures, SOPs, and Systems are in place across the Accommodation department
Conduct daily inspections and co-ordinate work schedules in all areas
Ensure assignments carried out by employees are completed and that a thorough handover is completed each shift.
To ensure effective running of laundry and valet areas, and all linen is sufficiently stocked.
To establish & maintain the highest standards of cleanliness in all guest bedrooms and public areas front and heart of house
To establish routine plans so that all furniture, fittings, carpets and coverings are maintained to a high standard
To implement and adhere to stock control procedures in your department in particular concerning linen, cleaning materials, and toilet requisites
If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining The Fota Collection.
Skills
job desired skills