Job Title: Sales Associate
Company: Cloud City - Waterford
About Us:
5 Blackfriars Street, arundel square, Waterford
At Cloud City, we're passionate about providing quality vaping products and exceptional customer service in a friendly, educational environment. We're more than just a shop; we're a community for vapers, and we're looking for enthusiastic individuals to join our team
The Role:
We're seeking a knowledgeable and energetic Vape Enthusiast/Sales Associate to help our customers find the perfect products, from e-liquids to hardware. You'll be the face of our brand, offering expert advice and ensuring a positive experience for every visitor.
Responsibilities:
Greet customers warmly and assist with product selection (mods, tanks, coils, e-liquids).
Provide personalized recommendations based on customer experience levels (beginner to advanced).
Educate customers on product usage, safety, and maintenance.
Maintain a clean, organized, and inviting store environment.
Handle cash and card transactions accurately.
Stay up-to-date on the latest vape trends, products, and regulations.
What We're Looking For:
A genuine passion for vaping and a desire to learn.
Excellent communication and interpersonal skills.
Strong sales ability with a focus on customer satisfaction (not high-pressure).
Reliability, honesty, and a positive attitude.
Previous retail or customer service experience is a plus, but enthusiasm is key
Must be of legal smoking/vaping age
Job Types: Part-time, Permanent
Pay: From €14.50 per hour
Expected hours: 13 – 15 per week
Benefits:
* Employee discount
Work Location: In person