Are you passionate about plants, people, and retail?
We are seeking an enthusiastic and knowledgeable Retail Horticulturist to play a key role in delivering an exceptional garden centre experience while driving sales and inspiring both customers and team members.
This is more than a retail role—it's an opportunity to combine your horticultural expertise with commercial awareness, creating a vibrant, customer-focused environment where plants and people thrive.
The Role
As a Retail Horticulturist, you will be at the heart of the garden centre, combining expert plant knowledge with strong retail leadership.
You will:
Deliver outstanding customer experiences through expert advice on the selection, establishment, and care of plants, trees, and flowers
Actively drive sales by promoting products, seasonal lines, and services
Lead, motivate, and support the retail team to achieve high standards in customer service and performance
Coordinate daily operations, including merchandising, stock control, and shop floor presentation
Ensure the garden centre is fully stocked, visually appealing, and commercially competitive
Oversee pricing, barcoding, and EPOS systems with strong attention to detail
Maintain a safe and welcoming environment for both customers and staff
Leadership & Daily Responsibilities
Plan and organise daily activities with the team, ensuring clear direction and priorities
Supervise and support staff, fostering a positive and productive team culture
Handle customer queries and resolve issues in a professional and friendly manner
Monitor stock levels, identify gaps, and ensure timely replenishment
Coordinate in-store promotions and seasonal displays to maximise sales
Uphold high standards in merchandising, housekeeping, and compliance
About You
You are a hands-on horticulturist with a passion for retail and people.
You bring energy, knowledge, and leadership to everything you do.
Strong horticultural knowledge with a genuine passion for plants
A natural ability to engage customers and deliver expert advice
Proven experience in retail, sales, or a customer-facing environment
Leadership skills that inspire trust, teamwork, and high performance
Highly organised, self-motivated, and solutions-focused
Comfortable using IT systems and retail technology
Desirable Relevant horticultural qualification
Minimum of two years' experience in a similar role
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