Overview
Application Deadline: 22 September 2025
Department: Yuno Energy Heat
Employment Type: Full Time
Location: Dublin 18
The Opportunity As Technical Operations Manager, you will report to the General Manager and be responsible for providing technical oversight across our portfolio of clients; lead the technical resource team to ensure our client’s systems are operating effectively and efficiently; support our client’s transition to new service models; and support the business development team to win and onboard new district and communal heating system clients. To be successful in this role, you will have a proven track record working with commercially sized heating systems, strong contractor and supplier management skills, and the ability to operate within a results-driven, customer-led environment. You are a technically strong communicator – able to influence and negotiate, adapt to various situations with ease, and work collaboratively across teams. You will have an innate ability to strive for practical results, work with others to achieve a common objective, leverage your previous experience, and work autonomously. This is an exciting opportunity to grow your career with an entrepreneurial team.
Responsibilities
* Ensure pre-operational contract heat supply system design and installation meet operational requirements for onboarding new clients and systems.
* Review client mechanical and electrical drawings to highlight commercial risks (e.g., ESB meter shared with communal areas).
* Liaise and negotiate with clients and their service teams to ensure seamless takeover of new developments.
* Provide technical design and heat supply input to the Yuno modelling team to support commercial proposal development.
* Engage and collaborate with client design teams during pre-operational contract discussions to develop and maintain strong stakeholder relationships.
* Communicate effectively with clients, their engineering consultants, and contractors to resolve design or construction issues within remit.
* Promote Yuno’s technical competence and reliability in delivering heat supply O&M contracts.
* Provide technical whole-system overview support from a design, operational and troubleshooting perspective for continuous HVAC, plumbing, heating, cooling, and BMS systems operation.
* Partner with internal teams to provide technical assurance and support for client renewals, upgrades and new business.
* Input into energy modelling and commercial price comparisons for new and existing clients.
* Support business development by providing technical assurance in client discussions.
* Liaise with the Head of Residential Sales to complete heat supply agreements with new developments.
* Stay compliant with Health & Safety regulatory requirements and proactively identify risk mitigation solutions for heat supply.
* Ensure compliance with applicable acts and regulations; oversee statutory compliance across system operations and property inspections.
* Implement proactive risk management strategies to maintain reliable and safe heat supply.
* Manage technical resource teams to support effective delivery of system operations contracts.
* Oversee technical services team and ensure resources meet PPM schedules and service KPIs.
* Foster continuous improvement and accountability within the technical team.
* Oversee technical system operations to ensure reliability, performance, and energy efficiency.
* Review system performance reports, KPIs, and service improvement plans; drive enhancements in reliability and energy performance.
* Monitor and manage building control systems and asset platforms for optimal performance.
* Project manage minor and major plant upgrades for quality assurance, budget, and on-time installations.
* Provide on-site project management support for plant upgrades and new system onboarding.
* Collaborate with contractors and consultants during commissioning to operations handover; ensure alignment with technical quality, budget, and scheduling expectations.
Qualifications
* Degree qualified in Mechanical Engineering, Building Services or equivalent with HVAC qualification.
* At least 5 years in a similar role working with commercially sized heating systems and strong contractor and supplier management experience.
* Experience with Facility Management software/systems (advantageous).
* Understanding of health and safety compliance systems.
* Goal-oriented, customer-focused, data-driven problem solver.
* Ability to partner across internal/external teams to collaborate, influence, negotiate, and deliver solutions.
* Comfortable in a fast-paced, data-led, entrepreneurial environment.
* Ability to multitask and perform under pressure.
* IT savvy with excellent knowledge of Microsoft Office and Building Management Systems.
* Clean, full driver’s license.
Benefits
* Competitive salary with an attractive bonus structure.
* Annual leave increases with service.
* Rapidly expanding company with strong market growth.
* Staff social events, employee initiatives and an energetic team environment.
* Pension scheme.
* Group private health care scheme.
* Staff discount rates on utilities.
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