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Chief customer experience officer

Dublin
Three Ireland
Customer experience officer
Posted: 12 June
Offer description

Chief Customer Experience Officer We're looking for a strategic, customer-obsessed leader to shape the future of how people experience Three. As Chief Customer Experience Officer, you'll take full ownership of customer journeys across our omnichannel platforms, retail, service, and product offerings. This is a big, high-impact role-responsible for embedding customer-centricity in how we work, designing seamless and inclusive journeys, and using data and insight to constantly improve. You'll oversee budgets, lead cross-functional collaboration, and bring people together around the vision of delivering world-class customer engagement. To succeed here, you'll bring strong P&L experience, outstanding communication and leadership skills, and a future-focused mindset that sees around corners and turns ideas into impact. Chief Customer Experience Officer Score Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role Competitive salary, annual performance bonus & pension contribution 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools Free on-site parking You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomena l. Apply now at: Three Ireland is proud to be an equal opportunities employer. If you do not 'tick every box' in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply We are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveler community, and we want our teams to reflect this If you require reasonable adjustments at interview, please let us know when scheduling your interview, or alternatively please email

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