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Responsible to:
General Manager
Main Purpose of Job:
We are currently recruiting for a Receptionist within Connolly Motor Group, Volkswagen Sligo on a full-time capacity. The successful candidate will be required to work Monday to Friday and the occasional Saturday cover.
The role:
In this role, you will work as part of the team to deliver the highest level of satisfaction to internal and external customers. You will be the face of the Group, welcoming customers, suppliers, and visitors to our showroom. The role involves working closely with the Sales, Services, and Parts teams.
Role Responsibilities:
1. Focus on delivering a premium customer service
2. Answer incoming calls
3. Meet and Greet Customers, Visitors
4. Make Tea/Coffees and maintain the reception area
5. Direct customers to relevant departments
6. Liaise with Sales/Service/Parts departments to uphold customer service standards
7. Perform administration and filing duties
The person:
Skills and Competencies:
1. Minimum of 1 year experience in a customer-facing environment
2. Excellent communication skills
3. Well presented
4. Ability to work in a team and on own initiative
5. Good time management skills
6. Ability to multitask
7. Proficient in Microsoft Office Suite (Word, Excel, Email)
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