Be part of an iconic story.
Tommy Hilfiger is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since ****.
The brand combines accessible luxury with a vibrant, American spirit, and is home to the TOMMY HILFIGER and TOMMY JEANS lines, along with a broad range of licensed product categories.
Our stores are the life and soul of our business.
They are the main touch-points with an evolving consumer base and must reflect the high standards of our brands.
The Assistant Manager plays a key role in setting that tone, leading by example, and inspiring teams to deliver great service and a top-tier customer experience.
Responsibilities
Lead store teams to generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
Identify opportunities to grow the business and improve performance through collaboration with other stakeholders.
Maintain corporate visual merchandising directives and standards for the sales floor and back room.
Work with the visual merchandising team to ensure clear communication and understanding between VM and store teams.
Partner with store management to build on business opportunities and achieve company standards and objectives.
Focus staff on building quality relationships with internal and external customers, and ensure accountability for building a repeat customer base.
Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels, and inventory levels.
Communicate with the Store Manager what is driving sales and discuss any issues or priorities, to develop strategies to maximize business and create weekly visual presentation action plans.
Analyze store level reports and create action plans to improve results.
Assist with manpower planning, identification, recruitment, interviewing, and hiring processes, recruiting a diverse range of personnel.
Work with the Store Manager to build bench strength for key positions, including potential successors.
Participate in weekly management meetings alongside other staff meetings.
Clearly communicate to staff: store and individual sales goals and other key performance expectations; provide guidance to improve performance.
Provide a great customer journey and achieve exemplary mystery shop results.
About You
You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
You have previous people-management experience and act with purpose to resolve conflict and unproductive disagreements.
You are an effective communicator capable of cultivating belonging.
You collaborate to win and recognize and celebrate the contributions and achievements of others.
You are courageous in giving feedback that promotes positive behavioral change.
You adapt quickly and work with pace.
You are energetic, inspire trust and show a clear presence on the shop floor.
You approach all issues with a 'can do' attitude and make informed decisions to find in-store solutions.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world while positioning PVH as one of the best-performing brand groups in our sector.
Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan – that's the Power of Us, that's the Power of PVH+.
One of PVH's greatest strengths is our people.
Our collective desire is to create a workplace environment where every individual is valued and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Learn more about Inclusion & Diversity at PVH
here
.
Equal Opportunity Employer
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
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